We understand that user privacy and data security are important. We are committed to protecting your privacy and the personal information you provide. Additionally, any information you submit to us in response to requests for information via email or other methods will be handled in accordance with this Privacy Policy.
By accessing our website and registering for contact, you agree to be bound by this Privacy Policy. We may modify, update, or supplement this policy at any time. Amendments take effect at the time of update. By continuing to use this website after the Privacy Policy is updated, you acknowledge and agree to our Privacy Policy.
1. Purpose of Information Collection
We use your personal information for the following purposes:
To operate and improve our website, products, and services.
To conduct customer support activities.
To analyze user service usage for the purpose of improving our products.
To monitor and analyze usage trends, as well as to personalize and provide a better experience.
To protect, investigate, and prevent fraudulent, unauthorized, or illegal activities.
The legal bases for using your information are: (a) your consent to process personal information for the purposes outlined above, and (b) our retention of your information to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. We will delete your personal information immediately upon your request to delete your account.
2. Scope of Information Collection
We collect your personal information when:
You provide it directly to us: We collect information you directly provide, such as voice recordings submitted through the app, full name, email address, phone number, address, and demographic information.
You interact with us: We use cookies and other tracking technologies to collect certain information about you and your device. For example, when you visit babilala.vn, we record your operating system, browser, language, pages viewed, time spent on a page, access time, and details about how you interact with the website.
Aggregated information: “Aggregated information” is collected from a group or category of features or services. For example, information about how you use a feature may be collected and combined with information from other users of that feature, without including any personal information in the resulting data.
Public content: You may contribute to the service in ways visible to other users, such as posting reviews, uploading videos and images, or participating in forums/groups. We may store these public contributions and display them to other users or use them for advertising purposes. Note that if your shared content contains personal information, it may be viewed and used by others. We are not responsible for the information you publicly share.
3. Children's Privacy
In compliance with the Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect personal information from anyone under thirteen (13) years of age without parental consent. Information from children is used for the following purposes:
To measure the performance of child users in activities, including their use of specific product or service features.
To analyze and provide progress reports on children’s learning.
Personal information collected from child users is never used for marketing purposes. Specifically, personal information from children will not be used for targeted advertising, building behavioral marketing profiles, or shared with independent third parties for marketing purposes.
4. Data Retention Period
Customer personal data will be stored until we receive a request for cancellation or deletion. In all cases, customer personal information will be securely stored on the servers of https://babilala.vn.
https://babilala.vn will retain and use customer information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
5. Commitment to User Information Security
We are committed to the security of the information provided by registered users. We pledge not to trade or sell user information for commercial purposes. All sharing and use of user information will comply with this Privacy Policy.
We protect users’ personal data in accordance with applicable laws and our data protection policy. Additionally, we maintain appropriate technical and organizational measures to protect your personal data from loss, misuse, alteration, or destruction.
This Privacy Policy applies only to information users register on our website, https://babilala.vn. Any information registered on other websites or addresses is not covered by this Privacy Policy.
6. Customer Rights Regarding Personal Information
Customers have the right to provide personal information to us and may change that decision at any time.
Customers have the right to review, update, or modify their personal information by logging into their account and editing their information or requesting us to do so.
7. Contact Information
If you have any questions, concerns, or feedback about our Privacy Policy, please contact us by:
Calling our hotline: 093.120.8686.
Sending an email to: congtyunivn@gmail.com.
8. Entity Collecting and Managing Information
Uniclass Co., Ltd.
Established and operating under Business Registration Certificate No.: 0110991152 issued by the Hanoi Department of Finance.
Headquarters: 3rd Floor, Comatce Tower, No. 61 Nguỵ Như Kon Tum, Nhân Chính, Thanh Xuân, Hanoi.
9. Effective Period
This Privacy Policy applies throughout the operation of the website https://babilala.vn.
(This Privacy Policy was last updated on October 30, 2024.)